Ordering / FAQ

Welcome to our Ordering / FAQ section! If you have any questions related to your order or our ordering process, you've come to the right place.

Our dedicated team is here to assist you promptly, striving to respond within a few hours and guaranteeing a maximum response time of 24 hours.

Email: brad@hammersurvival.com
Chat Box (Available on All Pages): Look for the chat function in the bottom right corner of your screen for instant assistance.
Phone / WhatsApp: (+1) 415-496-6682

Location and Shipping:
We're based in Las Vegas, USA, and offer worldwide shipping. All orders include free shipping to Australia and USA, with standard international shipping available for all other countries.

Estimated delivery times for international orders are approximately 3-4 weeks for free economy shipping and 14-21 days for standard shipping.
Please ensure compliance with your local laws and restrictions before placing an order. Local customs clearance is the responsibility of the buyer.
If your order doesn't arrive within the expected timeframe, contact us immediately for an update.

Return Policy:
Not satisfied with your order? No problem! You can return it within 30 days of delivery. Simply contact us for return instructions, and we'll process your refund within 5 business days. Please note that shipping costs are non-refundable.

Crypto Payments:
We accept all major cryptocurrencies. If you wish to pay via crypto please contact us at orders@hammersurvival.com for our wallet info.

Need Assistance?
We're here to help with any inquiries or assistance you may need. Feel free to reach out to us via email, phone, or WhatsApp.

Thank you for choosing HAMMER SURVIVAL for your outdoor and survival needs!

DISCLAIMER - LIABILITY AND INHERENT RISKS WAIVER
We sell slingshots, crossbows, and other survival gear. Please use common sense when using these items. Please read our disclaimer before making a purchase.